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Frequently Asked Questions

HOW QUICKLY DOES MCS SHIP ORDERS?
Upon receipt of order MCS typically ships within 5 to 7 business days.

WHAT IS THE MCS UPC VENDOR #?
0-44021- (fill in the individual product number for complete code)

CAN I ORDER IN LESS THAN PACK QUANTITIES?
NO – Our automated distribution system is geared toward shipping pack quantities.

WHAT IS THE MCS FREIGHT POLICY?
F.O.B. Factory

SPECIAL SHIPPING REQUIREMENTS
Special liftgate and handling charges are the responsibility of the customer

WHAT IS THE MCS MINIMUM ORDER AGREEMENT?
$500.00 NET- orders under $500.00 subject to $50.00 surcharge

WHAT IS THE MCS POLICY FOR BACKORDERS?
Cancel all backorders

WHAT IS THE POLICY ON RETURNS?
Only by written authorization from the factory. Claims not accepted after 30 days from receipt of goods.

WHAT ARE THE MCS PAYMENT TERMS?
Net 30 days. Company may charge 1% per month finance fee for all balances over 30 days.